Who We Are
Roof Right LLC is a roofing contractor serving Greater Houston, Texas, including Harris, Fort Bend, Montgomery, and Brazoria counties. This Privacy Policy describes how we collect, use, and protect information you provide through our website.
Information We Collect
When you submit a form on our site, we may collect the following:
- Name (first and last)
- Email address
- Phone number
- Zip code
- Service requested
- Any additional details you provide in the message field
- SMS consent selections
We also collect standard analytics data through cookies and tracking technologies (described below), such as pages visited, time on site, browser type, device type, and referring URL.
How We Use Your Information
We use the information we collect to:
- Respond to your roofing inquiry or estimate request
- Schedule on-site visits and follow up on estimates
- Send transactional and conversational text messages about your request, including replies to your call, if you have consented
- Improve our website and marketing efforts
- Comply with legal obligations
SMS and Text Messaging
We send text messages only to individuals who have consented, either by checking the SMS consent box on our contact form or by contacting us first and asking us to follow up by text. Our messages are transactional and conversational: they relate to your inquiry, estimate, appointment, or active project, and may include an automated reply if you call us and we are unable to answer. We do not send marketing or promotional text messages through this program. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for help.
We do not sell or share your mobile phone number or your SMS opt-in information with any third parties or affiliates for their marketing or promotional purposes. Consent to receive text messages is not a condition of purchasing any goods or services.
Cookies and Tracking Technologies
Our website uses the following technologies:
- Essential cookies: Required for basic site functionality such as navigation and form submission.
- Analytics (Google Analytics 4): We use GA4 to understand how visitors use our site, including pages viewed, session duration, and traffic sources. This data is aggregated and does not personally identify you.
- Tag management (Google Tag Manager): Used to manage analytics and advertising tags on our site.
- Advertising (Google Ads conversion tracking): We track form submissions to measure the effectiveness of our advertising campaigns. This may involve cookies placed by Google.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Security
We take reasonable measures to protect your personal information. Our website uses HTTPS/TLS encryption for all data transmission. We use secure, reputable third-party service providers for form processing and customer relationship management. Access to your data is limited to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining our business relationship, complying with legal obligations, and resolving disputes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
Roof Right LLC
11 Wild Ginger Ct, Spring, TX 77380
(346) 220-4760
john@roofrightusa.com
This Privacy Policy is placeholder content awaiting legal review before launch.