Who We Are
Roof Right LLC is a roofing contractor serving Greater Houston, Texas, including Harris, Fort Bend, Montgomery, and Brazoria counties. This Privacy Policy describes how we collect, use, and protect information you provide through our website.
Information We Collect
When you submit a form on our site, we may collect the following:
- Name (first and last)
- Email address
- Phone number
- Zip code
- Service requested
- Any additional details you provide in the message field
- SMS consent selections
We also collect standard analytics data through cookies and tracking technologies (described below), such as pages visited, time on site, browser type, device type, and referring URL.
How We Use Your Information
We use the information we collect to:
- Respond to your roofing inquiry or estimate request
- Schedule on-site visits and follow up on estimates
- Send transactional text messages about your request, if you have consented
- Send occasional marketing messages, only if you have specifically opted in
- Improve our website and marketing efforts
- Comply with legal obligations
SMS and Text Messaging
We only send text messages to individuals who have explicitly consented by checking the appropriate boxes on our contact form. Transactional messages relate directly to your inquiry, appointment, or active project. Marketing messages are sent only to those who opted in to receive them. You can opt out at any time by replying STOP to any message. Message and data rates may apply.
Cookies and Tracking Technologies
Our website uses the following technologies:
- Essential cookies: Required for basic site functionality such as navigation and form submission.
- Analytics (Google Analytics 4): We use GA4 to understand how visitors use our site, including pages viewed, session duration, and traffic sources. This data is aggregated and does not personally identify you.
- Tag management (Google Tag Manager): Used to manage analytics and advertising tags on our site.
- Advertising (Google Ads conversion tracking): We track form submissions to measure the effectiveness of our advertising campaigns. This may involve cookies placed by Google.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Security
We take reasonable measures to protect your personal information. Our website uses HTTPS/TLS encryption for all data transmission. We use secure, reputable third-party service providers for form processing and customer relationship management. Access to your data is limited to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining our business relationship, complying with legal obligations, and resolving disputes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
Roof Right LLC
Houston, TX
(713) 555-0100
hello@roofright.com
This Privacy Policy is placeholder content awaiting legal review before launch.